Payment Information
At AutoFixMall, we make paying for your used OEM auto parts simple, secure, and transparent. AutoFixMall is the trade name of AutoZ Sp. z o.o. (Poland), the sole contractual seller and seller of record for all purchases made on autofixmall.com.
How Payments Work
All online payments on autofixmall.com are processed through Stripe Checkout, a trusted and PCI DSS–compliant payment platform. When you place an order:
- You are redirected to a secure Stripe Checkout page
- You complete your payment using your preferred method
- You are returned to AutoFixMall
- You receive an order confirmation by email
AutoFixMall remains fully responsible for your order, invoicing, delivery, warranty, and customer support.
Payment Authorization
When an order is placed, your payment may initially appear as pending or authorized.
- Funds are captured only after the order is confirmed and ready for processing
- If the order is cancelled before confirmation, the authorization is automatically voided and no funds are captured
Available Payment Methods
The payment methods shown at checkout depend on your country, device, and browser. Stripe Checkout may offer, where available:
- Credit and debit cards
- Apple Pay
- Google Pay
- PayPal
- Klarna
- Revolut Pay
- BLIK
- EPS
- Bancontact
- MB WAY
- MobilePay
- Other local methods supported by Stripe
All available options are displayed directly at checkout.
Payment Security
Your security is our priority:
- All payment pages use SSL encryption
- AutoFixMall does not store card or bank details
- Payments are processed securely by Stripe in accordance with PCI DSS standards
Currency
All prices on autofixmall.com are displayed in EUR (€).
If your payment account uses another currency, your bank or payment provider may apply its own exchange rate and conversion fees.
Bank Transfer (On Request)
Bank transfer is available on request only. To pay by bank transfer:
- Contact us at info@autofixmall.com before placing your order
- We will provide payment instructions
- Orders are processed only after funds are received and confirmed
Order Confirmation and Processing
After successful payment:
- You receive an order confirmation email
- Your order is processed within 1–2 business days
- Once shipped, you receive a tracking number by email
If you do not receive confirmation within 24 hours, please check your spam folder or contact us.
Fraud Prevention
To protect our customers and service, payments may be screened by automated anti-fraud systems provided by Stripe.
In rare cases, a transaction may be temporarily reviewed or cancelled before shipment.
Need Help With Payment?
Email: info@autofixmall.com
WhatsApp: +48 517 566 642
Business hours: Monday–Friday, 09:00–16:00 CET
